Privacy Policy

AxisPay (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, account details provided during onboarding.

• Technical Information: IP address, browser type, device information, cookies, and usage data.

• Verification Documents: Identity, banking, or business documents provided during compliance checks (KYC/KYB).

• Communication Data: Information you provide when contacting us or booking a meeting.

2. How We Use Your Information

We use your information to:

• Verify account eligibility and compliance.

• Provide and manage our services.

• Process payouts and maintain financial records.

• Communicate with you regarding your account and services.

• Improve our website, security, and user experience.

• Comply with legal, regulatory, and anti-fraud obligations.

3. How We Share Information

We do not sell or rent your personal data. We may share information with:

• Trusted Partners: For payment processing, compliance checks, and integrations.

• Service Providers: IT, hosting, analytics, and support tools.

• Legal & Regulatory Authorities: Where required to comply with laws, investigations, or disputes.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with regulations, and maintain accurate records.

5. Your Rights

Depending on your location (e.g., EU/UK under GDPR, California under CCPA), you may have rights to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Request deletion of your data (where legally permissible).

• Restrict or object to certain processing.

• Request a copy of your data (data portability).

To exercise these rights, contact us at: [Insert email address].

6. Security

We implement technical, administrative, and organizational safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure.

7. Cookies & Tracking

We use cookies and tracking tools to improve website functionality, analytics, and marketing. You can adjust cookie preferences in your browser settings.

8. International Data Transfers

If you access our services outside the UK/EU, your data may be transferred to regions where data protection laws differ. We ensure safeguards are in place for such transfers.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.